Policies

Payment:

Payment is due up front at the beginning of each session, unless we have an arrangement.

Payment Types Accepted:

  • Cash
  • Health Savings Plan credit cards or Flexible Spending Arrangement credit cards (with your doctor’s prescription / referral)

Cancellation Policy:

A cancelled appointment delays our work.  When you must cancel, please give me at least 48 hours’ notice.  Unless I know 48 hours in advance, I am rarely able to fill a cancelled session.  If you are unable to provide at least 48 hours’ notice when you cancel, you will be charged the full fee for your session. I’m never upset with clients when they miss an appointment. I know life happens. In return, my clients understand that scheduling an appointment with me is like buying tickets to an event. If you miss the event, it doesn’t matter why you missed it, or even if it was your first time, you can’t turn in your tickets for a refund.

Late Arrivals and No Shows:

My time is valuable, and so is yours. If you’re late for your appointment, you lose that time. If you don’t show up for your appointment, you’ll still be charged in full. In turn, I promise to honor our appointments and be on time as well.

Refunds:

When you buy a session or package of time with me, I commit to having enough time available to serve you. This affects how many clients I can take. For that reason, I don’t offer refunds.

If you want to be sure that my style if right for you, I recommend scheduling a 1 session to start. If you decide to buy a package later, I’ll apply that fee to the total price.

If you purchase a package and don’t use all of the sessions, you may give or sell them to a friend or relative. There is a $50 new client fee paid by the person receiving your unused session/s.

 

 

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